Welcome to Maharani Couture ("we," "our," "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit www.maharanicouture.com or purchase our products.

By using our website, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect the following categories of information:

Personal Information

• Full Name
• Mobile Number
• Email Address
• Billing Address
• Shipping Address
• Postal Code
• City
• State
• Country

Order Information

• Products Purchased
• Order History
• Transaction Details
• Shipping Details
• Payment Status

Payment Information

Payments are processed through secure third-party payment gateways. Maharani Couture does not store your complete debit card, credit card, UPI, or banking credentials on its servers.

Device Information

When you visit our website, we may automatically collect:

• IP Address
• Browser Type
• Operating System
• Device Type
• Language Preferences
• Website Usage Data
• Referral URLs
• Date and Time of Visit

How We Use Your Information

We use your information to:

• Process and fulfill your orders.
• Deliver products to your address.
• Verify payments and prevent fraud.
• Provide customer support.
• Respond to your inquiries.
• Send order confirmations and shipping updates.
• Improve our website and services.
• Personalize your shopping experience.
• Conduct analytics and performance monitoring.
• Comply with applicable legal obligations.

Marketing Communications

With your consent or where permitted by law, we may send you:

• Promotional emails
• SMS messages
• WhatsApp updates
• New product launches
• Sale notifications
• Exclusive offers
• Newsletter communications

You may unsubscribe from promotional communications at any time by following the unsubscribe instructions or by contacting us.

Cookies

Our website uses cookies and similar technologies to:

• Remember your preferences.
• Keep your shopping cart active.
• Improve website performance.
• Analyze visitor behavior.
• Enhance user experience.
• Measure advertising effectiveness.

You may disable cookies through your browser settings; however, certain features of the website may not function properly.

Third-Party Services

We may use trusted third-party service providers, including:

• Payment gateways
• Shipping and courier partners
• Website hosting providers
• Analytics providers
• Advertising platforms
• Customer support tools
• Email and SMS service providers

These providers may process your information only to the extent necessary to perform services on our behalf and are expected to maintain appropriate security measures.

Data Sharing

We do not sell, rent, or trade your personal information to third parties for their independent marketing purposes.

We may disclose your information:

• To trusted service providers involved in fulfilling your order.
• To comply with legal obligations.
• To respond to valid requests from government or regulatory authorities.
• To protect our legal rights, customers, employees, or property.
• In connection with a merger, acquisition, restructuring, or sale of business assets.

Data Security

We implement commercially reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as reasonably necessary to:

• Complete your transactions.
• Provide customer support.
• Maintain business records.
• Meet tax, accounting, legal, and regulatory obligations.
• Resolve disputes.
• Enforce our agreements.

When no longer required, information may be securely deleted or anonymized.

Your Rights

Subject to applicable law, you may request to:

• Access your personal information.
• Correct inaccurate information.
• Update your contact details.
• Request deletion of information where legally permissible.
• Withdraw consent for marketing communications.
• Request information regarding how your data is processed.

Certain requests may be limited where we are legally required to retain information.

Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that information has been collected from a child without appropriate authorization, we will take reasonable steps to remove it.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties. We encourage users to review the privacy policies of any external websites they visit.

Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time without prior notice. Any changes will become effective upon publication on this page. Continued use of the website after changes are posted constitutes acceptance of the revised Privacy Policy.

Limitation of Liability

Maharani Couture shall not be liable for any loss, damage, or unauthorized access resulting from circumstances beyond our reasonable control, including cyberattacks, service interruptions, internet failures, or actions of third-party service providers, except as required by applicable law.

Governing Law & Jurisdiction

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising from this Privacy Policy or your use of our website shall be subject exclusively to the jurisdiction of the competent courts located in Surat, Gujarat, India.

Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact us:

Maharani Couture

Website: www.maharanicouture.com

Email: info@maharanicouture.com

Phone: +91 83202 38260

Address:

6023/24, C-Block, 6th Floor
Rajhans Fabrizo
Near Puna Patiya, Kangaroo Circle
Godadara Dindoli Road
Magob, Surat – 395010
Gujarat, India