Welcome to Maharani Couture ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of www.maharanicouture.com, including all purchases made through our website.

By accessing, browsing, registering, or placing an order on our website, you agree to be legally bound by these Terms. If you do not agree with these Terms, please do not use our website or purchase our products.

1. Eligibility

By using this website, you represent and warrant that:

• You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
• You have the legal capacity to enter into a binding agreement.
• All information provided by you is true, accurate, complete, and up to date.

2. Products

We make every effort to display our products accurately.

However, customers acknowledge that:

• Product colors may vary due to lighting, photography, image editing, monitor settings, or mobile display differences.
• Handcrafted, woven, embroidered, printed, and artisan-made products may contain slight variations in color, texture, weave, print placement, or finish.
• Such variations are natural characteristics and shall not be considered defects.

Product images are for representation purposes only.

3. Pricing

All prices are displayed in Indian Rupees (INR) unless otherwise stated.

We reserve the right to:

• Change prices without prior notice.
• Correct pricing errors.
• Modify discounts or promotional offers.
• Cancel orders affected by technical or pricing errors.

Applicable taxes and shipping charges may be added during checkout.

4. Order Acceptance

Placing an order does not guarantee acceptance.

Maharani Couture reserves the right to:

• Accept or reject any order.
• Limit quantities purchased.
• Cancel duplicate or suspicious orders.
• Cancel orders suspected of fraud or unauthorized activity.
• Refuse service to any customer at our sole discretion.

If an order is cancelled after payment has been received due to our inability to fulfill it, the amount paid will be refunded to the original payment method.

5. Payment

We accept payments through authorized payment gateways.

By completing a transaction, you confirm that:

• You are authorized to use the selected payment method.
• Payment information provided is accurate.
• Transactions are genuine.

Fraudulent transactions may be reported to the appropriate authorities.

6. Shipping & Delivery

Estimated delivery times are approximate and are not guaranteed.

Delivery may be delayed due to:

• Courier operations
• Weather conditions
• Public holidays
• Government restrictions
• Natural disasters
• Force majeure events
• Other circumstances beyond our reasonable control

Such delays shall not entitle the customer to cancellation, compensation, or damages.

Risk of loss passes to the customer upon delivery of the shipment to the delivery address.

7. No Return, No Refund & No Exchange

All purchases are governed by our separate Return, Refund & Exchange Policy, which forms an integral part of these Terms.

By placing an order, you acknowledge and accept that Maharani Couture follows a No Return, No Refund & No Exchange Policy, except where expressly stated in that policy.

8. Order Cancellation

Customers may request cancellation only before an order enters processing. Once an order has been processed, packed, or dispatched, cancellation requests may not be accepted.

We reserve the right to cancel any order due to:

• Product unavailability
• Pricing or technical errors
• Payment verification issues
• Suspected fraud
• Operational limitations
• Incomplete or incorrect customer information

Where applicable, payments received for orders we cancel will be refunded to the original payment method.

9. Customer Responsibilities

Customers are responsible for:

• Providing accurate billing and shipping information.
• Reviewing product descriptions before placing an order.
• Ensuring someone is available to receive the delivery.
• Inspecting the parcel immediately upon delivery.
• Reporting eligible issues within the timeframe specified in our Return, Refund & Exchange Policy.

We are not responsible for losses arising from incorrect information supplied by the customer.

10. Intellectual Property

All content on this website, including but not limited to:

• Logos
• Trademarks
• Product photographs
• Product descriptions
• Videos
• Graphics
• Designs
• Website layout
• Text
• Icons

is the exclusive property of Maharani Couture or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, published, or used for commercial purposes without our prior written permission.

11. Prohibited Use

Users agree not to:

• Use the website for unlawful purposes.
• Attempt unauthorized access to our systems.
• Introduce viruses, malware, or harmful code.
• Copy or scrape website content.
• Interfere with website functionality.
• Misrepresent identity or payment information.
• Engage in fraudulent transactions.

Violation of these Terms may result in suspension or termination of access and other legal remedies.

12. Promotional Offers

Offers, discounts, coupons, and promotional campaigns:

• Are valid only during the specified promotional period.
• Cannot be combined unless expressly stated.
• May be modified, withdrawn, or cancelled without prior notice.
• Are subject to product availability.

Our interpretation of promotional terms shall be final.

13. User Accounts

If you create an account, you are responsible for:

• Maintaining the confidentiality of your login credentials.
• Restricting access to your account.
• All activities occurring under your account.

Notify us immediately if you suspect unauthorized use of your account.

14. Disclaimer of Warranties

The website and all products and services are provided on an "as is" and "as available" basis, except as required under applicable law.

To the fullest extent permitted by law, Maharani Couture disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

15. Limitation of Liability

To the maximum extent permitted by law, Maharani Couture, its owners, directors, employees, affiliates, agents, and service providers shall not be liable for:

• Indirect losses
• Consequential damages
• Incidental damages
• Loss of profits
• Business interruption
• Loss of data
• Emotional distress
• Loss of goodwill

Our total liability arising from any claim shall not exceed the amount actually paid by the customer for the product giving rise to the claim.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

16. Indemnification

You agree to indemnify and hold harmless Maharani Couture, its owners, employees, affiliates, and representatives from any claims, losses, liabilities, damages, costs, or expenses (including reasonable legal fees) arising out of:

• Your misuse of the website.
• Your breach of these Terms.
• Your violation of applicable laws.
• Your infringement of third-party rights.

17. Force Majeure

Maharani Couture shall not be liable for any failure or delay in performing its obligations due to events beyond its reasonable control, including but not limited to natural disasters, war, riots, pandemics, strikes, transportation disruptions, internet failures, cyber incidents, governmental actions, or other force majeure events.

18. Changes to Terms

We reserve the right to amend, update, or replace these Terms at any time without prior notice.

The revised Terms become effective immediately upon publication on our website. Continued use of the website constitutes acceptance of the updated Terms.

19. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

20. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any dispute, claim, or legal proceeding arising out of or relating to these Terms, the website, or any purchase made from Maharani Couture shall be subject exclusively to the jurisdiction of the competent courts located in Surat, Gujarat, India, and no other court shall have jurisdiction.

21. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Maharani Couture

Website: www.maharanicouture.com

Email: info@maharanicouture.com

Phone: +91 83202 38260

Address:

6023/24, C-Block, 6th Floor
Rajhans Fabrizo
Near Puna Patiya, Kangaroo Circle
Godadara Dindoli Road
Magob, Surat – 395010
Gujarat, India