Terms of service

Welcome to Maharani Couture ("Company", "we", "our", "us"). These Terms of Service govern your access to and use of www.maharanicouture.com ("Website").

By accessing, browsing, registering, purchasing products, or otherwise using this Website, you agree to be legally bound by these Terms of Service. If you do not agree, please discontinue use of the Website immediately.

1. COMPANY INFORMATION

Business Name: Maharani Couture

Website: www.maharanicouture.com

Address:

1010, A-Block, 1st Floor,
Rajhans Fabrizo,
Near Puna Patiya, Kangaroo Circle,
Godadara Dindoli Road,
Magob,
Surat, Gujarat – 395010,
India

Phone: +91 8320238260

Email: info@maharanicouture.com

2. ELIGIBILITY

By using this Website, you represent and warrant that:

  • You are at least 18 years of age.
  • You have legal capacity to enter into binding agreements.
  • All information provided by you is true, accurate, and complete.

We reserve the right to refuse service to any person at any time for any reason.

3. ACCOUNT RESPONSIBILITY

Users are responsible for:

  • Maintaining account confidentiality.
  • Restricting unauthorized access.
  • All activities conducted through their account.

Maharani Couture shall not be liable for any loss arising from unauthorized account access.

4. PRODUCT INFORMATION

We strive to display product information accurately. However:

  • Colors may vary due to monitor, mobile screen, lighting, and photography settings.
  • Handloom, handcrafted, woven, printed, dyed, embroidered, Ajrakh, Bandhani, Linen, Cotton, Silk, Modal Silk, Chanderi, Organza, Georgette, and similar products may have natural variations.
  • Minor weaving, printing, embroidery, texture, color, thread, dye, zari, or finishing variations shall not be considered defects.
  • Product measurements may vary within industry-accepted tolerances.

Such variations are inherent characteristics of textile products.

5. PRICING & PAYMENT

We reserve the right to:

  • Modify prices without notice.
  • Correct pricing errors.
  • Cancel orders affected by pricing mistakes.
  • Refuse transactions deemed suspicious.

Orders shall be processed only after successful payment verification or order confirmation.

6. ORDER ACCEPTANCE

Receipt of an order confirmation does not constitute acceptance of the order.

Maharani Couture reserves the right to:

  • Reject any order.
  • Cancel any order.
  • Limit purchase quantities.
  • Restrict multiple orders.
  • Refuse service to any customer.

Without assigning any reason.

In such cases, refunds, where applicable, shall be processed according to our policies.

7. SHIPPING & DELIVERY

Delivery timelines are estimates only.

Maharani Couture shall not be liable for delays caused by:

  • Courier companies
  • Weather conditions
  • Public holidays
  • Natural disasters
  • Government restrictions
  • Transportation disruptions
  • Force majeure events

Risk of loss transfers upon delivery to the shipping carrier.

8. CANCELLATION RIGHTS

We reserve the right to cancel any order if:

  • Product becomes unavailable.
  • Payment verification fails.
  • Fraud is suspected.
  • Customer information is inaccurate.
  • Delivery location is deemed non-serviceable.
  • Operational constraints arise.

Refunds, if applicable, shall be processed according to our refund policy.

9. FRAUD PREVENTION

To prevent fraud, we may:

  • Verify identity.
  • Verify address.
  • Verify payment information.
  • Contact customers for confirmation.
  • Request supporting documents.
  • Refuse service.
  • Blacklist accounts.

Customers agree to cooperate with verification requests.

10. CUSTOMER CONDUCT

Users shall not:

  • Use the Website unlawfully.
  • Attempt unauthorized access.
  • Interfere with Website operations.
  • Upload malicious code.
  • Misrepresent identity.
  • Conduct fraudulent activities.
  • Violate intellectual property rights.

Violation may result in suspension, termination, legal action, or reporting to authorities.

11. INTELLECTUAL PROPERTY

All content on this Website, including:

  • Product Images
  • Videos
  • Designs
  • Logos
  • Trademarks
  • Graphics
  • Product Descriptions
  • Website Layouts
  • Marketing Content

is owned by or licensed to Maharani Couture.

Unauthorized copying, downloading, reproduction, distribution, resale, or commercial use is strictly prohibited.

We reserve all intellectual property rights.

12. USER GENERATED CONTENT

Any reviews, comments, photographs, videos, testimonials, feedback, social media tags, influencer content, or submissions provided to Maharani Couture may be used by us for marketing, advertising, social media, website content, and promotional purposes without additional compensation.

Users grant Maharani Couture a perpetual, worldwide, royalty-free, transferable license to use such content.

13. DISCLAIMER OF WARRANTIES

The Website and products are provided on an "AS IS" and "AS AVAILABLE" basis.

To the fullest extent permitted by law, Maharani Couture disclaims all warranties, including:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy
  • Availability
  • Reliability

We do not guarantee uninterrupted or error-free operation.

14. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Maharani Couture, its owners, directors, employees, affiliates, agents, vendors, and service providers shall not be liable for:

  • Indirect damages
  • Consequential damages
  • Incidental damages
  • Special damages
  • Punitive damages
  • Loss of profits
  • Loss of business
  • Loss of goodwill
  • Data loss

arising from use of the Website, products, or services.

Our total liability, if any, shall not exceed the amount paid by the customer for the specific order giving rise to the claim.

15. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Maharani Couture and its affiliates from all claims, liabilities, damages, losses, costs, and legal expenses arising from:

  • Violation of these Terms.
  • Misuse of the Website.
  • Fraudulent conduct.
  • Violation of law.
  • Third-party claims relating to your actions.

16. FORCE MAJEURE

Maharani Couture shall not be liable for failure or delay caused by events beyond reasonable control, including:

  • Natural disasters
  • Floods
  • Fires
  • Earthquakes
  • Pandemics
  • Government actions
  • War
  • Civil disturbances
  • Internet failures
  • Transportation disruptions

17. TERMINATION

We reserve the right to:

  • Suspend access.
  • Restrict access.
  • Terminate accounts.
  • Refuse future transactions.

At our sole discretion and without prior notice.

18. GOVERNING LAW & EXCLUSIVE JURISDICTION

These Terms shall be governed by the laws of India.

Any dispute, claim, complaint, legal proceeding, controversy, or cause of action arising out of or relating to the Website, products, orders, transactions, communications, or these Terms shall be subject exclusively to the competent courts situated in Surat, Gujarat, India.

Users expressly consent to the exclusive jurisdiction of Surat courts and waive any objection relating to venue or territorial jurisdiction to the fullest extent permitted by law.

19. DISPUTE RESOLUTION

Before initiating any legal proceeding, customers agree to first contact Maharani Couture and provide a reasonable opportunity of at least 30 days to resolve the dispute amicably.

Failure to attempt such resolution may be raised as a defense to the extent permitted by law.

20. MODIFICATIONS

Maharani Couture reserves the right to amend, modify, replace, suspend, or discontinue any portion of these Terms at any time without prior notice.

Continued use of the Website shall constitute acceptance of such modifications.

21. CONTACT INFORMATION

Maharani Couture

Email: info@maharanicouture.com

Phone: +91 8320238260

Address:

1010, A-Block, 1st Floor,
Rajhans Fabrizo,
Near Puna Patiya, Kangaroo Circle,
Godadara Dindoli Road,
Magob,
Surat, Gujarat – 395010,
India